Delivery & Handling

At Maison du Cat, the safe and timely delivery of your order is our top priority. Each day, we process and ship our curated luxury cat accessories to delighted customers around the world. Please review the information below to understand our delivery process.

📦 Order Processing

Once your payment is confirmed, your order is immediately forwarded to our trusted fulfillment partners for:

  • Verification

  • Quality inspection

  • Secure packaging

This process typically takes 1–4 business days. We take the extra time to ensure your item meets our high standards before it leaves our hands.

🚚 Shipping Time

Most orders are delivered within 10–15 business days after processing.
Please note:

  • Shipping times may vary depending on your destination and local postal services.

  • We currently do not offer next-day or expedited shipping due to the international location of our fulfillment centers.

  • Delays can occasionally occur due to customs processing, weather, or carrier limitations.

Rest assured, we monitor all shipments to ensure they’re on track.

🔍 Tracking Your Order

As soon as your order ships, you’ll receive a shipping confirmation email with a tracking number.
You can follow your shipment at any time via our Track Your Order page.

Please note:

  • Most of our logistics partners offer end-to-end tracking.

  • In rare cases, tracking may be unavailable for certain destinations due to local carrier restrictions.

📍 Shipping Destinations

We proudly serve customers around the globe. If you’re unsure whether we ship to your country, feel free to contact our support team at care@maisonducat.com.

💬 Questions?

If you have any concerns about your order or delivery, don’t hesitate to reach out. Our dedicated care team is here to help at care@maisonducat.com.

Maison du Cat is committed to delivering a luxury experience — from our packaging to your doorstep.